Customer Service Excellence Model (CSEM)

Our reputation has always rested on the quality of our services. Our workers must exemplify professionalism and excellence in service delivery. They are, in essence, an extension of your team and must represent your company accordingly.

We have learned over the years that the quality of our service is directly linked to the investment we make in our team and the methodologies and approach we take to prepare them for the job and to manage the quality of delivery on the worksite.

We have developed a “Service Excellence Model” that guides our approach to service delivery as outlined in the following chart:

Customer Service Excellence Model (CSEM) at Atlantic Safety Centre - Safety Solutions That Work


connecting with Atlantic Safety Centre

St. John’s
1200 Kenmount Road, Unit B
Paradise, NL    A1L 1N3

P: 709 576 7233
F: 709 576 1409

18 Charter Ave
Argentia, NL

P: 709 227 3913
F: 709 227 3938


Pam Evans (Training Coordinator)
P: 709.576.7233 ext. 207
E: pevans@atlanticsafetycentre.com

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Mona Saunders (President)
P: 709.576.7233 ext. 201
E: msaunders@atlanticsafetycentre.com